1. GENERAL INFORMATION

This Privacy and Cookies Policy governs the processing of personal data and the use of cookies and similar technologies on the vstprop.com website and within the services and features associated with VSTProp.

The VSTProp website and platform are owned and operated by:

Data Controller: Horux Media FZCO

Trade Name: VSTProp

Registered Address: 001, IFZA Business Park, DDP, Dubai, United Arab Emirates

Website: vstprop.com

Contact Email: support@vstprop.com

VSTProp is a technology platform designed for traders that provides software, tools, and resources related to the analysis, monitoring, automation, and management of trading activity.

Protecting the privacy of our users is important to us. For this reason, we seek to process personal data responsibly and transparently while applying reasonable security measures.

2. PERSONAL DATA WE MAY COLLECT

Depending on how the user interacts with VSTProp, we may collect different categories of information.

These may include:

• First and last name.

• Email address.

• Username and account-related information.

• Country or region.

• Information required to manage registration and access to the platform.

• Information related to purchased products, services, plans, or subscriptions.

• Purchase, payment, and subscription history.

• Information related to support requests or communications with VSTProp.

• IP address.

• Device type.

• Operating system.

• Browser used.

• Language.

• Technical information and access logs.

• Information related to the use of the website and platform.

• Cookie and privacy preferences.

When the user uses certain VSTProp tools, we may also process technical information related to their trading activity when necessary to provide the requested features.

This information may include, among other elements:

• Trades executed.

• Instruments traded.

• Trading results.

• Trading statistics.

• Performance metrics.

• Information used by the trading journal.

• Data required to generate charts, analyses, or statistics.

• Settings configured within certain tools.

The purpose of processing this information is to provide the technological features requested by the user.

VSTProp does not need or request the user’s personal banking credentials in order to provide its trading analysis tools.

3. PAYMENT-RELATED DATA

When a user purchases a product, service, or subscription, payment may be processed through external providers specializing in payment services.

VSTProp may receive certain information related to the transaction, such as:

• Transaction identifier.

• Payment status.

• Amount.

• Currency.

• Transaction date.

• Product or plan purchased.

• Information required to manage the subscription.

Full bank card details or other payment instrument information may be processed directly by the relevant payment provider.

VSTProp does not necessarily store the full card details used to make payments.

Payment providers may apply their own privacy, security, and data processing policies.

4. PURPOSES OF DATA PROCESSING

Personal data may be used for the following purposes:

• Creating and managing the user’s account.

• Providing access to VSTProp.

• Managing products, plans, and subscriptions.

• Processing and verifying payments.

• Maintaining the operation of purchased tools.

• Providing trading journal features.

• Generating statistics, metrics, and analyses requested by the user.

• Enabling the operation of indicators, bots, trade copiers, and other technological tools.

• Providing access to resources, VST Arena, rankings, competitions, or other available features.

• Managing support requests.

• Responding to inquiries.

• Sending communications related to the account or purchased services.

• Informing users about relevant changes to the services.

• Preventing fraud, abuse, or unauthorized use of the platform.

• Improving the operation, stability, security, and user experience of VSTProp.

• Performing statistical analyses regarding the use of the platform.

• Complying with applicable legal or regulatory obligations.

Where legally required, certain purposes may require the user’s prior consent.

5. MARKETING COMMUNICATIONS

VSTProp may send marketing communications related to its products, tools, updates, promotions, or services where there is a valid legal basis for doing so and, where required, the user has provided their consent.

The user may withdraw their consent or request to stop receiving marketing communications at any time by using the unsubscribe mechanisms included in such communications or by contacting VSTProp.

Communications strictly necessary to manage the user’s account, security, payments, subscriptions, or the operation of a purchased service may be sent regardless of the user’s preferences regarding promotional communications when such communications are necessary for the provision of the service.

6. LEGAL BASES FOR DATA PROCESSING

Depending on the nature of the information and the applicable jurisdiction, VSTProp may process personal data on different legal bases.

These may include:

Performance of a contractual relationship, where processing is necessary to provide the user with the products, services, or features they have purchased.

Consent, where the user has expressly authorized specific processing.

Legitimate interests, where processing is necessary to improve, protect, administer, or ensure the security of VSTProp and such interest may lawfully be relied upon as a basis for processing.

Compliance with legal obligations, where VSTProp is required to retain, disclose, or process certain information as a result of an applicable legal obligation.

7. SERVICE PROVIDERS AND THIRD PARTIES

VSTProp may use external service providers to operate its technological infrastructure and provide its services.

These providers may be involved in areas such as:

• Hosting and infrastructure.

• Cloud services.

• Databases.

• Authentication.

• Payment processing.

• Subscription management.

• Email delivery.

• Customer support.

• Security.

• Fraud prevention.

• Analytics.

• Cookie management.

• Trading platforms.

• Data providers.

• APIs and technological services.

These providers may process only the information necessary to provide their respective services, in accordance with their own legal and contractual obligations.

VSTProp does not sell its users’ personal data.

8. INTERNATIONAL DATA TRANSFERS

Due to the international nature of VSTProp and the technology providers used to operate the platform, certain data may be processed or stored in countries other than the user’s country of residence.

Where applicable, reasonable measures or legally required mechanisms will be adopted to protect information in connection with international data transfers.

The user acknowledges that certain technology providers, platforms, or external services may operate from different jurisdictions.

9. DATA RETENTION

Personal data will be retained for as long as reasonably necessary to fulfill the purposes for which it was collected.

Retention periods may depend on:

• The duration of the user’s account.

• The existence of an active subscription.

• Contractual obligations.

• Support requirements.

• Accounting or tax obligations.

• Legal obligations.

• Fraud prevention.

• Resolution of claims or disputes.

When data is no longer required, it may be deleted, anonymized, or retained only where there is a legal obligation or other lawful basis for doing so.

10. INFORMATION SECURITY

VSTProp applies reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, alteration, disclosure, or destruction.

However, no computer system, online platform, cloud service, or transmission of information over the Internet can guarantee absolute security.

Users are also responsible for protecting their login credentials and using appropriate passwords.

11. USER RIGHTS

Depending on the applicable law and the user’s jurisdiction, users may have certain rights regarding their personal data.

These rights may include:

• Requesting access to their personal data.

• Requesting the correction of inaccurate or incomplete data.

• Requesting the deletion of certain data.

• Requesting restriction of processing.

• Objecting to certain processing activities.

• Requesting data portability where applicable.

• Withdrawing previously granted consent.

• Filing a complaint with the competent authority where applicable.

The exercise of certain rights may be subject to limitations or exceptions established by applicable law.

To submit a request related to privacy or data protection, the user may contact:

support@vstprop.com

VSTProp may request information reasonably necessary to verify the identity of the person submitting the request.

12. MINORS

VSTProp services are intended for individuals who have the legal capacity required to enter into contracts and use the services offered.

VSTProp does not intend to knowingly collect personal information from minors who do not meet the legal age requirements to use its services.

If it is identified that data relating to a minor has been collected without the corresponding legal authorization, appropriate measures may be taken to delete such data.

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COOKIES POLICY

13. WHAT ARE COOKIES?

A cookie is a small file that may be downloaded or stored on a user’s device when they access certain websites.

Cookies allow a website, among other functions, to store and retrieve information related to the user’s browsing activity, preferences, session, or device.

Depending on the information they contain and how the device is used, certain cookies may allow the user to be recognized or certain preferences to be maintained during future visits.

Cookies may remain stored only for the duration of a session or may remain stored for a specified period depending on their purpose.

14. WHY DOES VSTPROP USE COOKIES?

VSTProp may use cookies and similar technologies for different purposes, including:

• Enabling the proper operation of the website.

• Maintaining user sessions.

• Providing access to restricted areas.

• Remembering certain preferences.

• Maintaining products or settings related to purchasing processes.

• Managing subscriptions.

• Improving security.

• Detecting errors or unusual behavior.

• Analyzing website usage.

• Improving the user experience.

• Measuring the performance of certain pages or features.

• Remembering language preferences.

• Managing cookie consent.

• Where applicable and valid consent has been obtained, measuring campaigns or personalizing certain content or communications.

15. TYPES OF COOKIES VSTPROP MAY USE

Technical or Necessary Cookies

These cookies are necessary to allow users to navigate the website and use certain features.

They may be used, among other purposes, to:

• Identify a session.

• Keep the user logged in.

• Access restricted areas.

• Manage elements related to a purchase.

• Process certain stages of an order.

• Maintain security settings.

• Prevent fraud.

• Remember certain settings necessary for the operation of the service.

These cookies may be necessary to provide certain features requested by the user.

Preference or Personalization Cookies

These cookies allow certain characteristics or choices made by the user to be remembered.

They may include preferences such as:

• Language.

• Region.

• Website configuration.

• Display preferences.

• Certain account or interface settings.

Their purpose is to provide a more personalized experience and prevent users from having to configure certain options again each time they visit.

Analytics or Statistics Cookies

These cookies allow information to be obtained regarding how users interact with the website.

They may be used to analyze, among other aspects:

• Number of visitors.

• Pages visited.

• Browsing time.

• Interactions with certain features.

• Website performance.

• Technical errors.

• Approximate source of traffic.

The information obtained allows VSTProp to analyze and improve its operation, design, and performance.

Where required by applicable law, these cookies will only be installed after obtaining the relevant consent.

Advertising Cookies

VSTProp may use advertising cookies to measure or manage advertising campaigns and evaluate the effectiveness of certain promotional activities.

Depending on the services used and the consent provided, these technologies may allow certain user interactions with advertisements or campaigns to be analyzed.

Behavioral Advertising Cookies

Where used and where a valid legal basis exists, these cookies may store information related to certain browsing habits for the purpose of creating profiles or segments used to display more relevant advertising.

Where required by applicable law, these cookies will not be installed without the user’s prior consent.

Third-Party Cookies

Certain cookies used on VSTProp may be provided by external services.

These third parties may include providers related to:

• Analytics.

• Payment processing.

• Security.

• Fraud prevention.

• Video or multimedia content.

• Cloud services.

• Marketing.

• Advertising.

• Social networks.

• Customer support.

• Technological tools integrated into the website.

These providers may apply their own privacy and cookie policies.

16. GOOGLE ANALYTICS AND ANALYTICS SERVICES

VSTProp may use web analytics services, such as Google Analytics or other similar tools, to obtain statistical information regarding the use of the website.

These tools may collect certain technical information related to the user’s interaction with the website, such as pages visited, device, browser, approximate session duration, browsing events, and other technical data.

Depending on the configuration used, these services may also process information such as the IP address or identifiers associated with the device or browser.

The information collected is primarily used to analyze the operation of the website, understand how users interact with VSTProp, and improve our products and services.

Where legally required, analytics-related cookies will only be activated after obtaining the user’s consent.

17. COOKIE CONSENT AND SETTINGS

When a user accesses VSTProp, a consent management system may be displayed allowing the user to accept, reject, or configure certain categories of cookies.

Cookies that are strictly necessary for the operation of the website may be used where they are necessary to provide a service expressly requested by the user or to ensure certain essential functions.

Cookies that require consent under applicable law should not be activated until the user has provided such consent.

Users may modify or withdraw their cookie preferences through the configuration tools available on VSTProp where this functionality is enabled.

Withdrawal of consent will not affect the lawfulness of processing carried out before such withdrawal.

18. MANAGING COOKIES THROUGH THE BROWSER

In addition to the consent tools available on VSTProp, users can configure their browsers to allow, block, or delete cookies.

Major browsers allow users to manage these options through their respective privacy, security, or settings sections.

These include:

• Google Chrome.

• Microsoft Edge.

• Mozilla Firefox.

• Apple Safari.

• Other compatible browsers.

Blocking certain cookies may affect the operation of some website features.

In particular, blocking strictly necessary cookies may prevent certain functions, authentication processes, preferences, or services from operating correctly.

19. CHANGES TO THE PRIVACY AND COOKIES POLICY

Horux Media FZCO may modify or update this Privacy and Cookies Policy when necessary to reflect changes related to:

• The VSTProp platform.

• Services offered.

• Technology providers used.

• Cookies or technologies implemented.

• Payment systems.

• Applicable legislation.

• Regulatory requirements.

• Data processing practices.

The current version will be the version published on vstprop.com.

Users are encouraged to review this policy periodically to stay informed of any updates.

20. CONTACT

For any questions regarding this Privacy and Cookies Policy, the processing of personal data, or the exercise of privacy-related rights, users may contact:

Horux Media FZCO

VSTProp

001, IFZA Business Park, DDP
Dubai, United Arab Emirates

Email: support@vstprop.com

Website: vstprop.com